The Resume, Minus the Boring Bits
Digital Experience Strategist connecting purpose, accessibility, and performance to create human-centered digital experiences. I help organizations take messy, complex content and turn it into something people actually want to use while keeping strategy, metrics, and a little bit of personality in the mix.
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A quick snapshot of what I’ve done so far:
Launched 44+ university subsites, improving conversion clicks by 22%
Directed website relaunches that cut accessibility issues by 97% and SEO errors by 99%
Boosted search rankings by up to 100 positions through SEO and content optimization
Led Web Ambassadors Network made of hundreds of cross-functional members, optimizing processes, training, and accountability
Managed a flagship university e-newsletter reaching 71,000+ students, faculty, and alumni
Earned a CASE Circle of Excellence Award for a successful multi-channel content strategy
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Assistant Director of Digital Strategy at UL Lafayette | Sept 2023 – Present
Lead digital content strategy across website, newsletter, and Web Ambassador Network
Launch subsites and oversee accessibility and SEO improvements, driving measurable engagement
Manage and mentor content creators, supporting team growth and project quality
Oversee web processes, reporting lines, and training for improved accountability
Digital Content Strategist at UL Lafayette | July 2022 – Sept 2023
Led SEO optimization and content strategy for university websites
Directed digital governance and training for Web Ambassadors
Managed flagship e-newsletter reaching 71,000+ readers
Web Content Writer at UL Lafayette | March 2020 – July 2022
Supported university transition to new digital platform
Produced content for 70+ undergraduate program pages
Conducted 80+ student and alumni interviews for feature spotlights
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Digital Strategy & Content: SEO, content audits, editorial planning, content governance, UX
Analytics & Reporting: GA4, GSC, BrightEdge, SiteImprove, email marketing platforms
Web & Creative Tools: CMSs, social scheduling platforms, graphic design basics
Leadership & Collaboration: Project management, cross-functional coordination, mentoring, training
Quirky Extras: Creative writing, bookbinding, woodworking, general curiosity-driven skill collection
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MBA, University of Louisiana at Lafayette, 2019
BA in Mass Communication: Advertising, University of Louisiana at Lafayette, 2015
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CASE Circle of Excellence Award — For successful website relaunch and multi-channel content strategy
Plus people tend to think I’m pretty cool.
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A little bit of everything else I’ve picked up along the way from internships to retail, and a few creative detours.
Contributed to local campaigns for EatLafayette and ShopLafayette
Gained hands-on experience in social media content creation, editing, and scheduling for small businesses, local campaigns, and university departments
Designed book layouts for three editions of the university’s student publication
Published one of my short stories published in said student publication
Developed foundational skills in customer service, communication, and problem-solving through retail experience, skills that translate directly into client-facing and team-oriented digital projects